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More Features


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Archive Clients
Auditing
Automatic updates
Backup - local and internet
Cancellation charges
Client minute tracking
Client notes
Commission
Comprehensive notes
Confirmations
Contraindications
Copy/repeat appointments
CRM - record keeping and notes
Cross Selling
Customise look and feel
Deactivate Staff
Deposits
Easy stock control
Export data
Holiday and sickness
Machine cards for Laser Clinics
Mail Merge

Management
Manipulating data
Merge Clients
Moving appointments
Multi price/length services
Multi-pay appointments
No show charges
Photos
Referrals
Reward system
Room allocation for appointments
Sales history
Security
SMS Text Messaging
SoftMail
Staff notes
Staff skill sets
Staff timetables
Synchronise Clients to Outlook
Treatment plans for Salons
Voucher tracking


		Archive Clients	Top
		Instead of deleting Clients completely from the system, you can archive them to a separate list to keep you database tidy with live Clients.


		Auditing	Top
		The Auditing area; shows all changes made to the system, this means if an appointment has changed or if a clients phone number has been added you can find out who did it.


		Automatic updates	Top
		SoftBooking constantly monitors the software version you are running, so the moment we release any additions to SoftBooking, you’ll get them.


		Backup - local and internet	Top
		Backup, Backup, Backup, its so important we thought we’d say it three times, but this is no joke. Your data is your business, without your client cards and bookings where would you be.


		Cancellation charges	Top
		Fed up of Clients cancelling appointments just before they should be turning up... You can setup cancellation charges within a specified time period if the Client Cancels.


		Client minute tracking	Top
		If you sell anything by the minute like sun beds or electrolysis minutes then SoftBooking minute cards is a great feature for you.


		Client notes	Top
		In addition to the comprehensive notes you can store on each file, you can also store bullet notes, these notes are the most important and are shown in clear view every time the clients file is looked at or selected.


		Commission	Top
		With SoftBooking it can be used to set your commission structure so when your ready, you can view the commission reports. You can do it on an daily, weekly, monthly basis or in fact whenever you want.


		Comprehensive notes	Top
		Say goodbye to the sticky notes around your desk, the booking screen comes with two areas for storing notes on the booking screen with daily notes and extended notes.


		Confirmations	Top
		Calling clients before their appointments to make sure they remember can be a useful way to reduce ‘no shows’ and increase revenue. SoftBooking automatically generates a list of clients to be reminded.


		Contraindications	Top
		SoftBooking helps make sure you and your clients are protected; you can store your own customisable list of contraindications and medical conditions for every client.


		Copy/repeat appointments	Top
		Repeat appointments can be booked on the system in seconds. After all you already know all the details about the booking so why type them in again?


		CRM - record keeping and notes	Top
		Keeping in touch with your client’s can be very rewarding not just financially but also in terms of Client satisfaction and retention. If you are using a paper based system though it can be an almost impossible.


		Cross Selling	Top
		You know you could make extra money from your existing clients, if only you could find a way to get them to part with just a little more cash whenever they are in your salon - setting up cross-selling can do just that...


		Customise look and feel	Top
		We think the text and colours on our system look pretty good, but if you don’t agree that’s no problem because you can customise SoftBooking's text and colours to suite you.


		Deactivate Staff	Top
		A staff member leaves your employment, goes on maternity or sabbatical, its no drama simply deactivate them. They are automatically removed from the system in terms of commission lists, and working column.


		Deposits	Top
		If you require your Clients to give deposits on certain Services, then as long as Deposits are enabled in the options, SoftBooking easy allows you to do so.


		Easy stock control	Top
		Keeping control of your stock is absolutely essential both to the profitability of your business and to maintain security. SoftBooking enables rapid stock taking and amending facilities, with a couple of clicks of the mouse.


		Export data	Top
		SoftBooking allows all visible grid based data to be exported out of SoftBooking into a variety of applications and formats. This feature only available to administrative staff setup.


		Holiday and sickness	Top
		SoftBooking allows all visible grid based data to be exported out of SoftBooking into a variety of applications and formats. This feature only available to administrative staff setup.


		Machine cards for Laser Clinics	Top
		Using SoftBooking you can store visit details on each clients card after every service, and view them before you another services. The format is a simple grid making tracking and following individual clients progress easy.


		Mail Merge	Top
		SoftBooking makes volume mailing simple; you can write a letter, add personalised information and with a click of a button duplicate the letter to whoever you choose.


		Management	Top
		The management area of the SoftBooking system is designed to give salon managers and owners greater control of their business.


		Manipulating data	Top
		All data stored on the system can be viewed in data grids, enabling you to rapidly and effortlessly see you data in the way you want to see it.


		Merge Clients	Top
		SoftBooking's unique merging Clients means your database stays tidy the Clients you need. If you accidentally add the same Client twice, just merge them together to make one Client.


		Moving appointments	Top
		Say goodbye to the rubber, scribbled out appointments and arrows around your diary, with SoftBooking moving appointments is simple; just drag the appointment from where from its original position to the new position.


		Multi price/length services	Top
		SoftBooking allows you to set different variations of time and value for each member of staff. Even if you move an appointment from one staff member to another the system will give you a warning about the time or cost.


		Multi-pay appointments	Top
		SoftBooking's multi-pay facility lets any combination of payments to be added to a single invoice, while still logging treatment details to each client that had the service.


		No show charges	Top
		When your expecting a client to turn up and they don’t it can be pretty annoying and costly. SoftBooking enables you to automatically apply a charge when a client fails to show up and doesn’t even have the courtesy to cancel.


		Photos	Top
		SoftBooking allows limitless pictures to be attached to each clients file either from your digital camera or webcam or pictures can be directly taken from SoftBooking.


		Referrals	Top
		If you have ever wanted to log who referred a particular client to your salon, then this new function is for you. Each client card now has a box titled ‘Referred by:’ in this box you can enter an existing clients name.


		Reward system	Top
		SoftBooking's reward system is designed to be simple to set up and maintain; it works on the principle of rewarding clients with points for purchases. These points can then be redeemed against products or services.


		Room allocation for appointments	Top
		The system can even handle multiple services in a single room ensuring you are always making the most out of the available resources in your business.


		Sales history	Top
		SoftBooking automatically attaches details of all services past and future made for a client, any additional information can also be attached at the booking and payment stage or indeed retrospectively.


		Security	Top
		Security should always be a key concern in any business and salons are certainly no different. Database security, staff having to logging on gives you tracking information to see who has done what.


		SMS Text Messaging	Top
		SoftBooking comes with integrated text messaging; meaning keeping in touch with your clients is simple. You can automatically send out reminder messages with a click of a mouse or even send an individual text message.


		SoftMail	Top
		The SoftMail area; allows users to email each other within SoftBooking. This is a purely internal communications system, messages can only be sent between SoftBooking users.


		Staff notes	Top
		As with Clients files, the SoftBooking staff file gives plenty of room for notes so anything you need to record about your staff member can be stored on their personnel file.


		Staff skill sets	Top
		The staff file allows you to record exactly what each member can and cant do. If then you attempt to make an appointment for a staff member which they cannot complete you will be given a warning.


		Staff timetables	Top
		Employing staff can be as bigger headache as anything when running a salon. This is exactly why SoftBooking's staff file has been created to help in the process.


		Synchronise Clients to Outlook	Top
		Synchronising all Clients information from SoftBooking to Microsoft Outlook can be very handy to send emails through your own method.


		Treatment plans for Salons	Top
		This can make your client feel special and help you sell them more products and treatments over a longer period of time, but more importantly it help your clients achieve their goals in a clear.


		Voucher tracking	Top
		SoftBooking comes with a complete voucher tracking facility, allowing vouchers to be sold, redeemed and reallocated through the system with the minimum of fuss.


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