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Automated
Reminder Confirmations
Key features |
Screen shots
Calling clients before their appointments
to make sure they remember can be a useful way to reduce ‘no shows’ and
increase revenue. SoftBooking automatically generates a list of clients
to be reminded and once you have spoken to them you can log it onto the
booking.
Does this all seem a
bit long winded, time consuming or costly in terms of staff hours? Try
texting; the automated confirmation allows you to send a simple text
message to all (or selected) clients to remind them of their up coming
appointment. With just two clicks of the mouse you can jog everyone’s
memory with a text.
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Key Features
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Show all appointments today, tomorrow, next working day, next
week |
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Send SMS messages or call contact number |
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Shows Client information |
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Shows appointment information |
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Consolidates appointments to only send the first appointment |
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Reduces no shows |
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Displays Client in red if selected not to contact |
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Screen
Shots
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Confirmation list
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The day before, run the confirmations
routine which loads up the image. From this screen you can directly call
the Clients as it displays their phone number, alternatively click on
the 'Send Text Reminders' button which sends a template text message to
all Clients with a mobile number. |
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SMS confirmation options
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This image illustrated how easy it is to setup a template confirmation
text message in Options. |
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